Tagging a user in a test case comment
In my specific scenario, some team member need to notify others, upon the completion a test step within a test case, in order to trigger other actions.
In Azure DevOps, we'd use the comment section in the test case to tag other team members, By using the "@" sign we could add their name to the comment, triggering an email notification to the recipient. Such a feature would be in Zephyr Scale is highly desirable.
This is a feature that SmartBear needs to look into, because a lot of competitor applications can do it. My teams have recently moved to Zephyr Scale, from Azure DevOps, where such a feature was available.