In the future if we decide to move away from Zephyr, will we be able to migrate the data to a new tool or at least do we still have the option to retain them in JIRA in some form.
You will be able to export data prior to ending your subscription
Please see the documentation on our data retention https://support.smartbear.com/zephyr-scale-cloud/docs/security-and-reliability/data-privacy.html
I believe the export functionality is limited at present. Is that correct?
For example, I can currently find no way to export execution results for individual test steps or step attachments. It appears that only overall pass/fail results of execution can be exported.
That is correct, it's limited. The only full export option is of your test case repository.
If you want to export specific test execution results, a workaround would be to generate a test case execution report and then export the data.
