Forum Discussion

SaLa's avatar
SaLa
New Member
4 years ago

Error message when starting SoapUI

Hi,

I get the following error message when starting SoapUI: "The JVM could not be started. The maximum heap size (Xmx) night be too large or an antivirus or firewall tool culd block the execution."

We already checked antivirus & firewall, and also lowered the heap size.

I tried to deinstall the program, but this is also not possible (no error message occurs, so I don't know whats the problem.)

I attached some error log files that I found in my folder.

(I use Windows10).

 

Hope someone can help!

SOAP
  • richie's avatar
    richie
    Community Hero
    4 years ago
    Hey SaLa,

    What exactly happens when you try and uninstall?
    Have you tried running the install again? If i remember correctly it should recognise youve already got it installed allowing you to force tge uninstall whilst reinstalling.

    Also. When you say youve checked the AV/firewall, can you clarify exactly whatyou did to check these? Reason i ask is that typically you have AV/firewall windows services that you cant actually stop. Just disabling the passive scanning wont necessarily mean the problem isnt the AV/firewall.

    Ta

    Rich