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Novari-QA's avatar
Novari-QA
Frequent Contributor
7 years ago

TestAgent not working if no one is logged in

Just as the title suggests. I cannot get the TestAgent to log in, if no one is logged in. I just says the RDA Connection could not be made. My test runs on a schedule are all failing because of it.

    • Novari-QA's avatar
      Novari-QA
      Frequent Contributor

      tried *disabling* the following policy and specifying to set the security layer to Negotiate:

      * Require use of specific security layer for remote (RDP) connections?

      This worked for me, it wasn't in the documentation, smartbear employees had to assist me.

      • Nastya_Khovrina's avatar
        Nastya_Khovrina
        SmartBear Alumni (Retired)

        We will consider adding info about configuring remote computers to QAC documentation.
        Thank you.