Forum Discussion

Urs's avatar
Urs
Occasional Contributor
7 years ago

QAComplete

Does QAComplete support Windows 10?

  • CGangloff's avatar
    CGangloff
    Moderator
    7 years ago

    Hello Urs,

    Thank you for your post. QAComplete is offered as the SaaS solution and the standalone On-Premise installation package. The SaaS edition requires no investment in hardware and no specific IT resources. The only thing you need is a computer with one of these recommended browsers installed:
    - Microsoft Internet Explorer 11
    - Microsoft Edge
    - Mozilla Firefox
    - Google Chrome
    - Safari
    and a internet connection.

    The On-Premise edition requires your own server, both on the hardware and software sides. For information on on-premises system requirements, please visit: https://support.smartbear.com/qacomplete/docs/administrator/on-premises/system-requirements.html.

    Thank you and Best Regards,
    Christiane

    • Urs's avatar
      Urs
      Occasional Contributor
      7 years ago

      Dear Christiane

      Thanks for your answer. Unfortunately there is no new information for me.

      Actually we are using QAComplete as a on-premise solution.

      In the mentioned link I can't find any information of supporting Windows 10 on the client site. Maybe I am blind.

      However tests in practice showed me that with a Edge browser on a Windows 10 client QAComplete is working fine.

      Since I have noticed that QAComplete has still problems with Umlaute (ü, ö, ä) I want to be sure that Windows 10 is supported. By the way the new release V11.9 should support Umlaute (ü, ö, ä) according to the  information I got from our local supporter.

       

      Best regards

      Urs

      • CGangloff's avatar
        CGangloff
        Moderator
        7 years ago

        Hello Urs,

         

        Thank you for your reply. For end-users using the QAComplete application, they just have to use one of the recommended browsers:

        - Microsoft Internet Explorer 11

        - Microsoft Edge

        - Mozilla Firefox

        - Google Chrome

        - Safari

        (Using the Edge browser on Windows 10 works fine)

         

        QAComplete is not yet fully Unicode compliant. As you know we are in the process of deploying a new UI and by doing that we are getting more and more unicode support.

         

        Urs, if you have any specific examples where the umlaute don't work, please submit a new support case here: https://support.smartbear.com/message/?prod=QAComplete with example screenshots of the entered and returned data and add my email address: Christiane.Gangloff@SmartBear.com in the CC Emails field so I can further investigate it for you.

         

        Thank you and Best Regards,

        Christiane

    • Urs's avatar
      Urs
      Occasional Contributor
      7 years ago

      Hello

      I want to know how our existing 10 concurrent user licenses for QAComplete are beeing used by our customers in the last 3 months.

      How can I get this information?

       

      Regards

      Urs