Forum Discussion

eomeje's avatar
New Member
3 years ago

My plan renewed but still no test time left

Has anyone else experienced this?


I'm on the monthly Premium plan and exhausted the available 8 test hours before my plan renewed. The time was not automatically updated when the plan renewed. I wonder if anyone else has experienced this and how you got it resolved. I've sent in a ticket already to Support.



1 Reply

  • HI eomeje 


    I havnt seen this ever where the time doesnt renew. 


    I am sure support will help you get to the bottom of it tho! 


    Keep us updated 🙂