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Anonymous
12 years ago

EmailNotifier - Exception occurred sending notification

If you see the following error in your log file:

WARN Notification-Processor com.smartbear.notification.EmailNotifier - Exception occurred sending notification. Retrying in 300000 milliseconds.


 javax.mail.MessagingException: Exception reading response;

  nested exception is:

    java.net.SocketTimeoutException: Read timed out



Try increasing the smtp read timeout on the Collaborator server by adding the following lines to ccollab-server.vmoptions in the Collaborator server installation directory:



-Dsmartbear.mail.smtp.connectiontimeout=50000

-Dsmartbear.mail.smtp.timeout=50000



This is ten times the default value for these timeouts. These settings will take effect after you cycle the Collaborator service.



You can read more about this here:


http://codecollaborator.smartbear.com/docs/manual/8.0/index.html?overview.html







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