AQClient cant connect to the Licence Server

Question

Hello,we build a new VPN for our external employees. The clients are now in an outher subnet. They have full access due to the router and the DNS works well. I tryed, to configured the "Access to Remote License&nbsp;Managers" configuration in the Sentinal Admin Control Center of the Licence Server and added the VPN Broadcast address as parameter, but that brought no success. Does anyone know, why the AQTime Client cant find the Licence Server?&nbsp;Best regards

tanyayatskovska · Answer

Hi,
&nbsp;
I recommend that you contact our Customer Care Team to investigate this issue. Please provide them with your license information. You can contact the Support Team here: https://support.smartbear.com/product-list/

Forum Discussion

AQClient cant connect to the Licence Server

Related Content

Loadui licence

Lost licences

Uninstalling floating licence

Licence manager

deactivate a floating-user licence

Recent Discussions

AQTime Sunset

aqtime network license server and VM infrastructure

Should Reference Count Profiler work with Visual Basic 6 executable?

Unable to launch a profiler (Performance or Allocationà

Files doesn't save in AQTime