Forum Discussion

Chiri22's avatar
Chiri22
Regular Visitor
9 years ago
Solved

Incompatibility of patches for TC11 with Firefox 31/38?

Hi to all!   Since we upgraded the TestComplete application to version 11 (upgrade from 10.60 to 11.11) i'm experiencing problems with the executions.   We only can execute the tests in version 3...
  • TanyaYatskovska's avatar
    TanyaYatskovska
    9 years ago

    Hi Chiri22,

     

    I’ve heard about some performance issues in Firefox in TestComplete 11.20. As far as I know, there is a patch to fix this (CC-5019). Please submit a support case to our Customer Care Team to request this patch and apply it.

    Please update the thread whether the patch helps.

     

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Chiri22,

 

I’ve heard about some performance issues in Firefox in TestComplete 11.20. As far as I know, there is a patch to fix this (CC-5019). Please submit a support case to our Customer Care Team to request this patch and apply it.

Please update the thread whether the patch helps.

 

Riverwind0's avatar
Riverwind0
New Contributor
9 years ago

This problem is reproduced also in Chrome (v42). If I check the memory after executing a keyword, it's increased dramatically.

Concretely, the process that consumes the memory is the tcCrHost.exe.

See the attached picture.

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago

    The patch should fix this issue for all browsers.

    • Riverwind0's avatar
      Riverwind0
      New Contributor
      9 years ago

      Hi All!

      The patch provided by SmartBear solves the memory increase problems for Firefox and Chrome.

       

      Thank you very much!!!

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        9 years ago

        Great News, Riverwind0!

        Good luck in testing :)