Chrome extension is installed and enabled but TestComplete doesn't detect it

Question

Hi,I am getting an error where the TestComplete Chrome Extension is not detected as installed and enabled when it is according to the extensions setting in chrome. I tried playing back a script in chrome and it's not working probably because of this.

irina_lukina · Answer

Hi Geoff,Have you tried using the suggestions mentioned in the Message - TestComplete Chrome Extension is not Installed or Disabled. help topic?

geoffrey_loh · Answer

Yes, as shown in the screenshot the extension appears to be installed and enabled. I'm using TestComplete version 8.70.727.7, Chrome version 19.0.1084.52 and applied the chrome patch for version 19 as shown on http://support.smartbear.com/downloads/testcomplete/chrome-patches/

geoffrey_loh · Answer

Just tried it in chrome version '18.0.1025.168' and it works

irina_lukina · Answer

Hi Geoff,The fact is that support for Chrome ver. 19 was introduced in TestComplete 9.0. That's why, you failed to apply the mentioned patch to TestComplete 8.70.

Forum Discussion

Chrome extension is installed and enabled but TestComplete doesn't detect it

4 Replies

Related Content

JavaScriopt format script extension install

Unable to install TestComplete

Installing and Loading Script Extensions

SmartBear Test Extension is not installed or dissabled message showing even it installed and enabled

Chrome Extension for Chrome version 111, TestComplete version 15.49

Recent Discussions

Best way to handle Azure login using TestComplete

TC15 Log Details shows # of tests with warnings/errors, not TC14's # of warnings/errors

Name Mapping Issue

Unbinding a project suite from source control

JScript Runtime Error "Object doesn't support this property or method"