Contributions
Re: Test cycle and execution records missing
HIJener, This is issue for only few customers. There was a new version of Zephyr that was released (8.0.1) over the weekend (10/9-10/10) which is what has caused this issue. We have already identified a root cause and will be deploying a fix so that it does not impact any more customers. Root Cause We had earlier (couple of weeks back) fixed an issue with some language settings that would check and automatically create TEST issue type for different languages. During 8.0.1 release since there were Atlassian descriptor changes this effectively re-installed the application which triggered the language change to kick in and it has incorrectly modified the registered TEST issue type. This has not resulted in any data loss and all the data is still available. Next Steps If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality. Thanks Jagadeesh2.1KViews1like4CommentsRe: Test Automation Task is UNEXECUTED after excute the task
Hi Jamiez, We have identified the issue, we will deploy the fix in upcoming release. Please susbscribe to our status page for all the release updates - https://status.zephyr4jiracloud.com/. Once fix is deployed I will update this post Thanks Jagadeesh1KViews1like2CommentsRe: Tests Cases and related Zephyr Actions Missing
Hi All, There was a new version of Zephyr that was released (8.0.1) over the weekend (10/9-10/10) which is what has caused this issue. We have already identified a root cause and will be deploying a fix so that it does not impact any more customers. Root Cause We had earlier (couple of weeks back) fixed an issue with some language settings that would check and automatically create TEST issue type for different languages. During 8.0.1 release since there were Atlassian descriptor changes this effectively re-installed the application which triggered the language change to kick in and it has incorrectly modified the registered TEST issue type. This has not resulted in any data loss and all the data is still available. Next Steps If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality. Thanks Jagadeesh1.8KViews1like0CommentsRe: Migrated to Jira cloud issue with test cycle
Hi, You will see the message "The issue wasn’t found, or you don’t have a permission to see it!” when user doesn't have required permissions or issue level permission is applicable for that project. Please follow below document and check the permissions for the user and try again https://support.smartbear.com/zephyr-squad-cloud/docs/configure/permissions.html?sbsearch=permission Thanks Jagadeesh754Views0likes0CommentsRe: Zephyr Squad - How can I import my Excel workbook into jira?
Hi Sorry for the delay in my response. The scenario which I can think of is your xlsx size might be more than 10MB. Can you please reimport with less than 10mb file and if its still issue can you pleaseRaise support ticket Thanks Jagadeesh847Views0likes0CommentsRe: Zephyr- test details history
rachels For individual test case steps history >> You can check in activity section >> test details history For overall system level audit history >> navigate to apps >> general information >> view change history >> select entity type as "Test step" and event as "update/delete/add attachment/delete attachment" Thanks Jagadeesh1.5KViews1like1Comment