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seafalcon's avatar
seafalcon
Contributor
15 years ago

this forum suckS!!!

AQA's ppl should come here more often to answer the user's questions.. I lodged my issue for 3 days but nobody can really help me..



where the hell they were doing?




if they really wanna sell their product, definitely they should do a better support...







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  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    15 years ago

    Hi Philip,


    Messages posted on forums have the lowest priority in our database. The highest priority is given to messages sent via our Contact Support form (http://www.automatedqa.com/support/message) by registered customers who specify their Customer ID and have an active Maintenance Subscription. Obviously, our response time also depends on the current workload and the complexity of the question.