Hi Leo,
To help us investigate the problem, please follow the steps below:
1. Insert the following routine call before retrieving the problematic object in your test (change the process name):
LogAppStructure(Sys.Process("firefox"))
Here is the LogAppStructure routine code:
[VBScript]
Sub LogAppStructure(obj)
Err.Clear
On Error Resume Next
Dim count, i, Str
ReDim params(7)
params(0) = "WndClass"
params(1) = "WndCaption"
params(2) = "Index"
params(3) = "Visible"
params(4) = "Exists"
params(5) = "ClrFullClassName"
params(6) = "ProductName"
params(7) = "ProductVersion"
Str = ""
For i = 0 To UBound(params)
If IsSupported(obj, params(i)) Then
Str = Str & params(i) & " = " & VarToStr(Eval("obj." & params(i))) & VbCrLf
End If
Next
Call Log.AppendFolder(obj.Name, Str)
For i = 0 To obj.ChildCount - 1
Call LogAppStructure(obj.Child(i))
Next
Log.PopLogFolder
On Error GoTo 0
End Sub
[JScript, C#Script]
function LogAppStructure(obj)
{
var count, i, Str;
var params = new Array();
params.push("WndClass");
params.push("WndCaption");
params.push("Index");
params.push("VisibleOnScreen");
params.push("Exists");
params.push("Visible");
params.push("FullName");
params.push("ClrFullClassName");
Str = "";
for (var i = 0; i < params.length; i++) {
if (IsSupported(obj, params))
Str += params + " = " + VarToStr(eval("obj." + params)) + "\r\n";
}
Log.AppendFolder(obj.Name, Str);
for (var i = 0; i < obj.ChildCount; i++) {
LogAppStructure(obj.Child(i));
}
Log.PopLogFolder();
}
2. Execute your test and reproduce the "Object not found" problem. The LogAppStructure function will post the entire structure of the tested application to the test log, and you will be able to see how objects are recognized right before the problem occurs.
3. If you fail to find the cause of the problem by using the test log, zip your entire TestComplete project suite folder along with the log of the test execution and send us the archive via our Contact Support form (http://www.automatedqa.com/support/message). Make sure that messages in your log correspond to the correct actions in the latest version of your test.
BTW, please note that mapping an object by its FullName property is meaningless as it is the same as addressing the object by its full name, and the property may not allow you to identify an object reliably if the object in question and/or its parent object(s) have variable name(s) (for example, one (or more) of the objects is (are) identified by index). I recommend that you use the ProcessName property to identify the particular object shown in your screenshot.