Forum Discussion
AGubarev Created a new project in Jscript this morning. Got the same results (non-playing video file of 1kb). So in script it isn't working either.. :(
Used TestComplete version: 12.42.3048.7 x86
Used VLC version: 2.2.8 (32bit)
Anyone got idea how to fix this? Is this even the right location for reporting bugs?
- AGubarev8 years ago
Alumni
Hi, mgroen2
Hmm... it seems that something wrong in environment.
Could you, please, launch you test, pause it after 2-3 seconds click on the icon of vlc player in taskbar and copy the text. Maybe some errors will be there.
- mgroen28 years agoSuper Contributor
AGubarev wrote:Hi, mgroen2
Hmm... it seems that something wrong in environment.
Could you, please, launch you test, pause it after 2-3 seconds click on the icon of vlc player in taskbar and copy the text. Maybe some errors will be there.
Hi AGubarev,
I did as you suggested, and now I got an error message.
The error message is displayed below.
can you help me with this?
- mgroen28 years agoSuper Contributor
Hi all,
I did some investigation myself, and I can give you an update now. First of all: the positive news: I got it working! :) :)
I was triggered specifically by this part in the error message:
" x264 encoder error: height not divisible by 2 "
the situation is that I am running TestComplete in a VM, which was not running on full screen, appearantly at a resolution which is not divided by 2.
What I did to resolve it, was running the VM in fullscreen mode, which lead to a screenresolution dividabe by 2 (even numbers).
That did the job. So, now everything is working as expected.
Thanks all for thinking with me.
- AGubarev8 years ago
Alumni
Hi, mgroen2
It seems that the issue is related with resolution.
Is the 1904x977 the real resolution on your monitor, or it somehow related to non-100% monitor?
I prepared the new version of extension and re-attached it to this topic. Could you, please, try it?
I tried to fix the error but not sure that it helps to non-standard resolutions.
- mgroen28 years agoSuper Contributor
AGubarev wrote:Hi, mgroen2
It seems that the issue is related with resolution.
Is the 1904x977 the real resolution on your monitor, or it somehow related to non-100% monitor?
I prepared the new version of extension and re-attached it to this topic. Could you, please, try it?
I tried to fix the error but not sure that it helps to non-standard resolutions.
Hi, yes it's not the real resolution, but it's related to non-100% monitor. I run TestComplete in a VM and when the VM is not maximed to full screen mode, the issue is occurring. Switching the VM to full screen mode resolves the issue.