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Testing in Android Device and Creating Checkpoints

nchariti
New Contributor

Testing in Android Device and Creating Checkpoints

Hi I am new to Test Complete and I am trying to follow this tutorial here: http://support.smartbear.com/viewarticle/72267/

 

However it appears that I am unable to create a checkpoint as described because the item picker cannot select any items in the mobile screen (it is as if it doesn't exist). From what I understand image based recognition is used to find items.

 

Could I be doing something wrong?

Thanks in advance!

3 REPLIES 3
TanyaYatskovska
Community Manager

Re: Testing in Android Device and Creating Checkpoints

Hi Nchariti,

 

If TestComplete cannot catch any objects, it means that your application wasn’t recognized correctly for some reason. Please make sure that you performed all the preparations steps as it’s listed here: http://smartbear.com/viewarticle/76017/

 

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
nchariti
New Contributor

Re: Testing in Android Device and Creating Checkpoints

Hi Tanya

 

Thanks for you reply. I have followed the instructions but without success. I have manually re-installed the usb drivers, installed a few more packs for android and re-installed the application.

 

This works with an emulator so I presume there is a compatibilty issue with my device. When I try to check the connection status from TestComplete, it shows my device ID and model but the status itself is "??", I am not sure if this means something.

TanyaYatskovska
Community Manager

Re: Testing in Android Device and Creating Checkpoints

Hi nchariti,

 

Sorry to hear this.

 

I suggest that you contact our TestComplete Support Team so that they could help you understand what is going wrong. You can reach out to them here: http://support.smartbear.com/product-list/

 

Please share the results of your investigation with us.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
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