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vikram_u_k's avatar
vikram_u_k
Contributor
8 years ago
Solved

TestComplete End of Life and Support Roadmap

Hi,  We are in the process of ordering for a copy of TestComplete 11.31 after a very good Evaluation result.   I would like to know the End Of Life, Annual Support package and Obsolescence timelin...
  • AlexKaras's avatar
    AlexKaras
    8 years ago

    Hi Vikram,

     

    If I got your question right and in addition to the previous answers:

    -- SmartBear usually releases new major versions of TestComplete on the annual basis;

    -- You are eligible for free minor updates if you have active maintenance subscription (talk to your Sales representative for more details);

    -- There are discounted upgrade prices for the major versions for those who have active maintenance subscription (and you may talk to the Sales if your maintenance subscription has expired :) );

    -- Usually, maintenance subscription is active for one year which means that you always have a chance to upgrade for a lower price;

    -- TestComplete licenses are perpetual which means that you can use previous versions of TestComplete as long as they do what you need and you don't need a support for never technologies/browsers/mobile OSes/etc.;

    -- With the new major release, usually no patches are created for the previous TestComplete versions, though browser patches are supported for some limited time.

AlexKaras's avatar
AlexKaras
Champion Level 3
8 years ago

Hi Vikram,

 

If I got your question right and in addition to the previous answers:

-- SmartBear usually releases new major versions of TestComplete on the annual basis;

-- You are eligible for free minor updates if you have active maintenance subscription (talk to your Sales representative for more details);

-- There are discounted upgrade prices for the major versions for those who have active maintenance subscription (and you may talk to the Sales if your maintenance subscription has expired :) );

-- Usually, maintenance subscription is active for one year which means that you always have a chance to upgrade for a lower price;

-- TestComplete licenses are perpetual which means that you can use previous versions of TestComplete as long as they do what you need and you don't need a support for never technologies/browsers/mobile OSes/etc.;

-- With the new major release, usually no patches are created for the previous TestComplete versions, though browser patches are supported for some limited time.