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vhoutgraaf's avatar
vhoutgraaf
New Contributor
3 years ago
Solved

Test runner exit code: -12 (Unable to launch TestComplete (TestExecute)) - solution has disappeared

I get this error when launching testcomplete in Jenkins:
Test runner exit code: -12 (Unable to launch TestComplete (TestExecute))

 

The solution mentioned in 

https://community.smartbear.com/t5/TestComplete-Functional-Web/Test-runner-exit-code-12-Unable-to-launch-TestComplete/m-p/185344#M34491

is just a link to this page: https://support.smartbear.com/viewarticle/76777/

but that page has disappeared.  

Anyone knows where it is now?

Thanks

  • vhoutgraaf's avatar
    vhoutgraaf
    3 years ago

     

    Thanks Sonya for looking into it.


    We just found out that the solution for us appears to be as simple as uninstalling TestComplete and reinstalling it again.

     

    Kind regards,

     

     

     

     

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    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)
      3 years ago

      Thank you Marsha!

       

      vhoutgraaf , looks like the initial question where the article was mentioned is about QAComplete and it might be an entirely different thing than Jenkins.

      Let's try focusing on the current issue with Jenkins. This exit code could be due to insufficient permissions, have you tried running As an Administrator?

       

      If this doesn't help, the support team will need to investigate, please open a ticket with them.

       

      • vhoutgraaf's avatar
        vhoutgraaf
        New Contributor
        3 years ago

         

        Thanks Sonya for looking into it.


        We just found out that the solution for us appears to be as simple as uninstalling TestComplete and reinstalling it again.

         

        Kind regards,