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Object or button not detected

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Alefi1
New Contributor

Object or button not detected

Hi Team,

 

Could you tell me,  how can I make test complete detect a click within a dropdown, it is not detecting it and when I want to take evidence it takes the complete frame inside the screen, I already tried with the image based action option and with the record low option- level procedure (screen coordinates), without result, it marks me as that the image was not found, do i have another options that can use to fix this,  is a recurrent issue 😞

Alefi1_0-1630598463356.png

 

Alefi1_1-1630598543359.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
sonya_m
Community Manager

Re: Object or button not detected

Thanks everyone for participating in this thread!

 

@Alefi1 If none of the suggestions from the community helped I would advise contacting support as this might require a deeper investigation! Thank you!


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

6 REPLIES 6
AlexKaras
Community Hero

Re: Object or button not detected

Hi,

 

how can I make test complete detect a click within a dropdown

What type of detection you are talking about? Could you clarify please?

Can the dropdown be identified by the Object Spy / Object Browser?

What is recorded if you record the click?

What type of the tested application you are working with? (Desktop, Web, .Net, ...)

 

 I want to take evidence it takes the complete frame inside the screen

What evidence you are talking about? Screenshot of control / dropdown or something else?

 

 

Regards,
  /Alex [Community Hero]
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sonya_m
Community Manager

Re: Object or button not detected

Alex, thank you for your reply!

 

Hi @Alefi1, looks like the Community needs more info from you, could you provide it? 

In case if you managed to solve it already, please provide your solution here.


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
Alefi1
New Contributor

Re: Object or button not detected

Hi Alex,

I´m sorry for the delay in my Answer,  sure i can provide more information ad clarify.

 

how can I make test complete detect a click within a dropdown What type of detection you are talking about? Could you clarify please?

I´m trying to select one option from any dropdown within my test platform, for example:

 

I need to select within the Add drop down, the add product option

Alefi1_0-1631283208740.png

When I run the recorded steps it does not detect the Add product option and it does not click on this specific option and it marks an error that I could not find this option.

 

Can the dropdown be identified by the Object Spy / Object Browser?

When i select the Object Spy option:

Alefi1_1-1631284391884.png

 select the entire screen and not the option I require

Alefi1_2-1631284614808.png 

Alefi1_3-1631284632269.png

If I select Point and press the shortcut option, select the entire screen and not the option I require.

Alefi1_4-1631285082137.png

 

What type of the tested application you are working with? (Desktop, Web, .Net, ...) 

I´m Working with Desktop,  and with Chrome.

 

I want to take evidence it takes the complete frame inside the screen What evidence you are talking about? Screenshot of control / dropdown or something else?

dropdown, buttons, names, actions, specific sections.

 

Hope this clarifies a bit more what I'm trying to do.

 

Thanks

 

anupamchampati
Frequent Contributor

Re: Object or button not detected

For doing object spy on the dropdown use Point and press the shortcut option in the Object spy window and provide the object properties information.

anupamchampati_0-1631902088564.png

 

Alefi1
New Contributor

Re: Object or button not detected

hi Anupamchampati,

 

I tried that too,  but still is selecting the complete screen.

 

Thanks for your answer 🙂

sonya_m
Community Manager

Re: Object or button not detected

Thanks everyone for participating in this thread!

 

@Alefi1 If none of the suggestions from the community helped I would advise contacting support as this might require a deeper investigation! Thank you!


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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