INstalled latest and now Sentinel HASP service is not present.

[vthomeschoolmom]

And I cannot open TestComplete. I see nothing in the help or the tool for when the service is just not even there. Does anyone know how I can resolve this? Thanks

[Marsha_R]

I would start over from your backup and try the upgrade again.  

What version of TC did you start from?

[Marsha_R · Accepted solution]

You might also ask Support about this directly.  Here's the link:

https://support.smartbear.com/testcomplete/message

[sonya_m]

Thank you, Marsha!

@vthomeschoolmom Did the suggestions help? I couldn't find a support case, please let the Community know if you need more help.