Forum Discussion

Tanbir's avatar
Tanbir
New Contributor
10 years ago

Cannot focus a disabled or invisible window

I have followed all the instructions perfectly but still testcomplete couldn't display my mobile (ASUS Zenfone 2). Although it shows my handset is connected but always shows the message "Cannot focus...
Android
ASUS
disabled
invisible
window
Zenfone
TanyaYatskovska's avatar
TanyaYatskovska
Icon for Alumni rankAlumni
10 years ago

Hi Tanbir,

 

I have never seen this error. Could you please follow the steps below and contact our Support Team to investigate this issue? Here are the steps:

  1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
  2. Select the "Launch/attach to TestComplete" option.
  3. Reproduce the problem.
  4. Click the "Generate..." button in the Report Generator tool and save the report to a local folder.
  5. Send the report to our TestComplete Support Team.

 

Thanks in advance.

  • Tanbir's avatar
    Tanbir
    New Contributor
    10 years ago

    Hi Tanya,

    Thanks for your kind attention and reply.

    I have followed your instruction but unable to send the file to your desired address. So, I have attached your desired file herewith. 

    • TanyaYatskovska's avatar
      TanyaYatskovska
      Icon for Alumni rankAlumni
      10 years ago

      Hi Tanbir,

       

      Thanks for the file. However, our Dev Team should analyze it. Why didn’t you manage to attach the file? Did you get any errors?

       

      • gabrielg's avatar
        gabrielg
        Contributor
        10 years ago

        Hi Tanya,

        I am getting this same error trying to set the focus on a TcxMemo component; the component is sometimes enabled, and sometimes not, sometimes works and sometimes not. I set the component's Enabled property to true before, but it seems is not working. Any workaround to work with a tcxMemo component?