SmartBear Talks | Meet the TestComplete Customer Care Team - Yuriy Peshekhonov
Today, we'd like for you to meet the TestComplete Customer Care Team. Yuriy Peshekhonov is the TestComplete Team Lead in Customer Care.
In this video interview, we spoke about Yuriy's role at SmartBear, SLA's, and case prioritization.
Watch the interview: https://youtu.be/A6E-Yuk66H0
Yuriy Peshekhonov - TestComplete Team Lead in Customer Care, SmartBear
00:46 Yuriy's role and responsibilities
02:15 How he became part of SmartBear
03:23 The most rewarding part of Yuriy's work
03:54 Yuriy's favourite cases to answer
04:25 SLA's and case prioritization
07:00 A message for the TestComplete Community
Thank you for watching! I hope you enjoyed this video. Feel free to post your questions under this post, in case you have any. You can watch more videos with the TestComplete Team on this page.
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Community and Education Specialist