Forum Discussion

fverhoef's avatar
fverhoef
Occasional Contributor
9 years ago
Solved

Soapui not starting on Ubuntu 15.04

I've got an issue with trying to get Soapui to work on Ubuntu 15.04. I've tried several installer versions (5.1.2, 5.1.3 and 5.2.0-beta) and also the tarred linux version 5.1.3. They all get the same problem though.

When I start up, I get first the question on whether I want to share statistics with Smartbear. After answering this, soapui seems to start up, adn I get a pop-up asking me whether I want to stay in the loop (by providing an email address).

 

No matter what my answers are, it results in soapui closing down.

 

The console logging is the following:

 

Picked up JAVA_TOOL_OPTIONS: -javaagent:/usr/share/java/jayatanaag.jar 
================================
=
= SOAPUI_HOME = /home/fverhoef/apps/SoapUI-5.1.3
=
================================
Picked up JAVA_TOOL_OPTIONS: -javaagent:/usr/share/java/jayatanaag.jar 
Configuring log4j from [/home/fverhoef/apps/SoapUI-5.1.3/bin/soapui-log4j.xml]
12:28:42,905 INFO  [DefaultSoapUICore] Creating new settings at [/home/fverhoef/soapui-settings.xml]
Configuring log4j from [/home/fverhoef/apps/SoapUI-5.1.3/bin/soapui-log4j.xml]
12:28:43,635 INFO  [DefaultSoapUICore] Creating new settings at [/home/fverhoef/soapui-settings.xml]
12:28:43,739 WARN  [AnalyticsManager] Error generating Analytics session ID - returning empty String
java.lang.NullPointerException
	at com.eviware.soapui.analytics.AnalyticsManager.makeUserId(AnalyticsManager.java:140)
	at com.eviware.soapui.analytics.AnalyticsManager.<init>(AnalyticsManager.java:30)
	at com.eviware.soapui.analytics.AnalyticsManager.getInstance(AnalyticsManager.java:35)
	at com.eviware.soapui.analytics.Analytics.getAnalyticsManager(Analytics.java:16)
	at com.eviware.soapui.analytics.AnalyticsHelper.InitializeAnalytics(AnalyticsHelper.java:39)
	at com.eviware.soapui.SoapUI.startSoapUI(SoapUI.java:803)
	at com.eviware.soapui.SoapUI$SoapUIRunner.run(SoapUI.java:671)
	at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
	at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
	at java.awt.EventQueue.access$500(EventQueue.java:97)
	at java.awt.EventQueue$3.run(EventQueue.java:709)
	at java.awt.EventQueue$3.run(EventQueue.java:703)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
	at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
	at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
	at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
java.lang.NullPointerException
	at com.eviware.soapui.analytics.providers.GoogleAnalyticsProvider.getMacAddressString(GoogleAnalyticsProvider.java:99)
	at com.eviware.soapui.analytics.providers.GoogleAnalyticsProvider.buildParametersString(GoogleAnalyticsProvider.java:73)
	at com.eviware.soapui.analytics.providers.GoogleAnalyticsProvider.trackAction(GoogleAnalyticsProvider.java:48)
	at com.eviware.soapui.analytics.AnalyticsManager$3.run(AnalyticsManager.java:167)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)
12:28:45,691 INFO  [SoapUI] Used java version: 1.8.0_45
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x00007f63229596cd, pid=4499, tid=140061913999104
#
# JRE version: Java(TM) SE Runtime Environment (8.0_45-b14) (build 1.8.0_45-b14)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.45-b02 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# V  [libjvm.so+0x89d6cd]  Method::build_method_counters(Method*, Thread*)+0x2d
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /home/fverhoef/apps/SoapUI-5.1.3/bin/hs_err_pid4499.log
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
#

Attached I've also 2 of the logging files created by soapui. 

-- Correction: it seems this forum doesn't accept my attachments for some reason. I do have the following log files to share:hs_err_pid4499.log and soapui.log

 

Could it be that Soapui doesn't work well with Java 8?

  • Solved, by adding the following lines to bin/soapui.sh:

     

    JAVA_TOOL_OPTIONS=""
    export JAVA_TOOL_OPTIONS

    Not exactly sure as to why.

14 Replies

  • fverhoef's avatar
    fverhoef
    Occasional Contributor

    Solved, by adding the following lines to bin/soapui.sh:

     

    JAVA_TOOL_OPTIONS=""
    export JAVA_TOOL_OPTIONS

    Not exactly sure as to why.

    • tlabl's avatar
      tlabl
      Contributor

      Hi,

       

      I'm having this same problem.  I tried adding the lines you did but I may have added them to the wrong place in the soapui.sh file.  Where should they go?  (newer to using linux)

      • fverhoef's avatar
        fverhoef
        Occasional Contributor

        Hi,

        It should be placed somewhere at the start of the script, but after the first line with "#!/bin/sh".

        You're also using java 1.8?

  • Hi, thanks for your suggestion. I can see it is picking up JAVA_TOOL_OPTIONS.

    when i run soapui.sh from the command line it started the soap ui but there are loads of null pointer exceptions it is returning. so i did not understand the problem.

     

    here are the errors:

     

    Picked up JAVA_TOOL_OPTIONS:
    ================================
    =
    = SOAPUI_HOME = /opt/SoapUI-5.2.1
    =
    ================================
    Picked up JAVA_TOOL_OPTIONS:
    Configuring log4j from [/opt/SoapUI-5.2.1/bin/soapui-log4j.xml]
    10:43:06,028 INFO [DefaultSoapUICore] initialized soapui-settings from [/root/soapui-settings.xml]
    SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
    SLF4J: Defaulting to no-operation (NOP) logger implementation
    SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
    10:43:06,352 INFO [PluginManager] 0 plugins loaded in 1 ms
    10:43:06,352 INFO [DefaultSoapUICore] All plugins loaded
    Configuring log4j from [/opt/SoapUI-5.2.1/bin/soapui-log4j.xml]
    10:43:06,599 INFO [DefaultSoapUICore] initialized soapui-settings from [/root/soapui-settings.xml]
    10:43:06,619 INFO [PluginManager] 0 plugins loaded in 0 ms
    10:43:06,619 INFO [DefaultSoapUICore] All plugins loaded
    10:43:06,682 WARN [AnalyticsManager] Error generating Analytics session ID - returning empty String
    java.lang.NullPointerException
    at com.eviware.soapui.analytics.AnalyticsManager.makeUserId(AnalyticsManager.java:140)
    at com.eviware.soapui.analytics.AnalyticsManager.<init>(AnalyticsManager.java:30)
    at com.eviware.soapui.analytics.AnalyticsManager.getInstance(AnalyticsManager.java:35)
    at com.eviware.soapui.analytics.Analytics.getAnalyticsManager(Analytics.java:16)
    at com.eviware.soapui.analytics.AnalyticsHelper.InitializeAnalytics(AnalyticsHelper.java:39)
    at com.eviware.soapui.SoapUI.startSoapUI(SoapUI.java:877)
    at com.eviware.soapui.SoapUI$SoapUIRunner.run(SoapUI.java:721)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
    at java.awt.EventQueue.access$500(EventQueue.java:97)
    at java.awt.EventQueue$3.run(EventQueue.java:709)
    at java.awt.EventQueue$3.run(EventQueue.java:703)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:76)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    java.lang.NullPointerException
    at com.eviware.soapui.analytics.providers.GoogleAnalyticsProvider.getMacAddressString(GoogleAnalyticsProvider.java:99)
    at com.eviware.soapui.analytics.providers.GoogleAnalyticsProvider.buildParametersString(GoogleAnalyticsProvider.java:73)
    at com.eviware.soapui.analytics.providers.GoogleAnalyticsProvider.trackAction(GoogleAnalyticsProvider.java:48)
    at com.eviware.soapui.analytics.AnalyticsManager$3.run(AnalyticsManager.java:167)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
    10:43:06,692 INFO [WorkspaceImpl] Loading workspace from [/root/default-soapui-workspace.xml]
    10:43:06,806 INFO [SoapUI] Used java version: 1.8.0_72

    • rupert_anderson's avatar
      rupert_anderson
      Valued Contributor

      Hi,

       

      I haven't tried to recreate this on unbuntu, as I don't have it handy, but when trying to check the latest code to see where this exception is occuring I noticed that the code for the AnalyticsManager (where you are getting the nullpointer) has been updated in version SoapUI 5.2.1:

       

      Whereas in the versions listed in this ticket (5.1.3 beta, 5.2.0) there is a different version, presumably matching the one you have.

       

      Have you tried version 5.2.1? Sorry if you already tried this.

       

      Thanks,

      Rupert

      • sample's avatar
        sample
        Contributor

        Hi,

         

        I have been trying 5.2.1 version only.

         

        Thanks

  • dsantiagol's avatar
    dsantiagol
    Occasional Visitor

    SoapUi version 5.2.1

     

    Error solved modifyng settings.xml, deleting:

     

    <con:setting id="com.eviware.soapui.SoapUI@workspace">../../TestPBE-workspace.xml</con:setting>

     

    Others errors in log, but soapui opens