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virtServer deactivation off headless machine 1 and activation on headless machine 2

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jhanzeb1
Frequent Contributor

virtServer deactivation off headless machine 1 and activation on headless machine 2

Hi,

 

The virtualServer was installed on a headless machine with a fixed license. I would like to install the virtualserver to another headless machine and use the same fixed license key.

 

As per my understanding, the process is - Deactivate the license on an existing machine and then activate the license on another machine. Though when I try to deactivate the virtServer license on a headless machine in  directory <VirtServer>\bin, I use the command ./virtserver.sh --deactivatelicense. I get the following error:

 

ERROR [2018-08-06 10:18:37,162] com.smartbear.ready.license.util.CommandLineUtils: No valid license to deactivate/check in, shutting down.

 

I do not have an active internet connection on this headless machine, as per documentation online, it requires an active connection. Is there any other way of deactivating virtualServer license without internet connection? 

 

Note: The initial activation was an "off-line activation".

 

Please share your thoughs on this. 

 

Much obliged.

1 ACCEPTED SOLUTION

Accepted Solutions
NBorovykh
Moderator

Re: virtServer deactivation off headless machine 1 and activation on headless machine 2

Hello,

 

Please try using the Command-Line License Manager utility to deactivate your license in the Offline mode: https://support.smartbear.com/readyapi/docs/general-info/licensing/headless/deactivate.html 

 

If you still face any issues, please open a support ticket: https://support.smartbear.com/message/?prod=ReadyAPI

Natalie
Customer Care Team

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1 REPLY 1
NBorovykh
Moderator

Re: virtServer deactivation off headless machine 1 and activation on headless machine 2

Hello,

 

Please try using the Command-Line License Manager utility to deactivate your license in the Offline mode: https://support.smartbear.com/readyapi/docs/general-info/licensing/headless/deactivate.html 

 

If you still face any issues, please open a support ticket: https://support.smartbear.com/message/?prod=ReadyAPI

Natalie
Customer Care Team

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓

View solution in original post

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