nmrao's avatar
nmrao
Community Hero
11 years ago
Status:
Implemented

Rich Text features not working in the replies

The following features of Rich Text features do not appear after posting the response.

 

List

code snippets

 

Any idea?

6 Comments

  • Hi Rao,

    I don't observe any issues with the text of replies. Are the corresponding buttons (for samples and lists) disabled or invisible in the editor?

     

  • nmrao's avatar
    nmrao
    Community Hero

    The reponse appear good when some one uses list type or code snippet while composing reply using Rich Text. However, the formatting is lost.

     

    For eg: Am using a list to describe the problem:

    1. List Type
    2. Code Snippet.

    And it would not show as list, that was the observation.

  • nmrao's avatar
    nmrao
    Community Hero

    Please find the screen shot of my previous response how it used be shown to the user before posting and you see how it is displaying after.

    Selection_207.png

  • nmrao's avatar
    nmrao
    Community Hero

    As i mentioned, the image could not be seen in the reply, so I will snd you, Tanya.