Rich Text features not working in the replies

[nmrao]

The following features of Rich Text features do not appear after posting the response.

List

code snippets

Any idea?

[TanyaYatskovska]

Hi Rao,

I don't observe any issues with the text of replies. Are the corresponding buttons (for samples and lists) disabled or invisible in the editor?

[nmrao]

The reponse appear good when some one uses list type or code snippet while composing reply using Rich Text. However, the formatting is lost.

For eg: Am using a list to describe the problem:

1. List Type
2. Code Snippet.

And it would not show as list, that was the observation.

[TanyaYatskovska]

Rao, can you post here (or send me via PM) a sample reply where it can be seen?

Thanks.

[nmrao]

Please find the screen shot of my previous response how it used be shown to the user before posting and you see how it is displaying after.

[nmrao]

As i mentioned, the image could not be seen in the reply, so I will snd you, Tanya.

[TanyaYatskovska]

it was fixed