Forum Discussion

simon_glet's avatar
simon_glet
Regular Contributor
10 years ago
Solved

Avatar Change

Hi,

 

The other day I was wondering if I could change my avatar and went the Avatar tab in "My Settings".

 

I could not choose another Collection with either Chrome, Internet Explorer or Firefox.

 

Is there another way ?

 

Thanks

  • TanyaYatskovska's avatar
    TanyaYatskovska
    9 years ago

    Hi,

    New collections aren’t opened from My Settings indeed. I’ll report this issue.

    In the meantime, you can do the following:

    1. Open your profile page (not My Settings).
    2. Click your current avatar.
    3. Select the Choose another avatar
    4. Switch to the Forum the Community.
    5. Select a new collection there.

    Does this work for you?

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  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago

    Hi Simon,

     

    Do you mean that you do not see the following drop-down list when clicking to select a collection?

     

    Untitled.png

    • simon_glet's avatar
      simon_glet
      Regular Contributor
      9 years ago

      Hi Tanya,

       

      The drop-down list allows the collection change but the available avatars are not updated (see attached screenshot):

       

      CommunitySite_CollectionSelection_Error_1.png

       

      As you can see, the "Monsters" collection still shows the "Animals" avatars. Tested with Firefox 37.0.2.

       

      Thanks

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        9 years ago

        Hi,

        New collections aren’t opened from My Settings indeed. I’ll report this issue.

        In the meantime, you can do the following:

        1. Open your profile page (not My Settings).
        2. Click your current avatar.
        3. Select the Choose another avatar
        4. Switch to the Forum the Community.
        5. Select a new collection there.

        Does this work for you?