Forum Discussion

Shezad's avatar
Shezad
Occasional Visitor
3 years ago

Visual Studio crashes

Hi

Microsoft Visual Studio Enterprise 2019
Version 16.9.4

 

VS crashes when I click next.

 

 

Thanks

 

1 Reply

  • aqAnt's avatar
    aqAnt
    SmartBear Alumni (Retired)

    Hi,

     

    To help us investigate the error, please collect some additional information on it by following the steps below:

    1. In Visual Studio, open the Options dialog (Tools | Options) from the main menu.
    2. On the Collaborator | Logger page of the dialog, enable all the types of log messages to display and click OK.
    3. In the Output panel of VS, set the Show output from: option to Collaborator.
    4. Reproduce the error.
    5. If the Output panel exposes any messages related to the error, save the contents of the panel to a file.
    6. Zip the contents of the <user home>/.smartbear/vsext folder to an archive.
    7. Submit us all the collected files.