Ask a Question

SLA Objective calculation

0 Kudos

SLA Objective calculation

As discussed with one of your technical engineers in Case #00542058. The SLA Objective is calculated on the actual number of checks that have occurred during the time period selected. In our case, we are looking for the previous month's number of checks to be considered into the calculation for the current month. This will provide a more accurate estimate for the SLA objective.

 

Could you give us any estimates when / if this could be implemented?

 

Best regards,

Carl Magnus

Announcements
Welcome to the AlertSite Feature Requests board!

Here you can review submitted feature requests and vote up the ones you like! If you can't find the feature you want - go ahead and suggest your own idea. Ideas with the highest rating can be implemented in the product.

Check out the Create a Feature Request guide for more information.
New Here?
Welcome to the Community
Sign Up Here