New ideas are very slowly handled

In the past I added some ideas to the community portal. Unfortunately is the handling with such ideas is not satisfactorily. I wish a better process on Smartbear side for user ideas. Directly after posting an idea I want to have an reaction of my post, after one or two weeks I want to have an update about what's going on with my idea. After some (6 to 8 weeks) I want to have a decision what will happen with this idea. I'm totally fine if the decision is 'Will not implemented' due to.... But in the current process I feel a little disregarded. If you don't have time to process new ideas in a appropriate time range, then you may remove this possiblity in your portal. This saves my and your effort. Thanks.