Forum Discussion

vikram_u_k's avatar
vikram_u_k
Contributor
9 years ago
Solved

Android Device listed as Disconnected

Hi Support. Forum,   Has anyone seen Android testComplete disconnect on a Windows 7 64 Bit Desktop?.   We have 2 desktop PC's, with Version 11.31.2420 trial ware, on one PC(32Bit) the TC applicati...
  • YuriPeshekhonov's avatar
    YuriPeshekhonov
    9 years ago

    Hi,

     

    UPDATE: oops, the initial suggestion about preparing the app did not make much sense when the connections gets broken, sorry about that, deleted.

     

     

    Apparently, this situation requires additional analysis by our technical experts. Please create a support case. Specify the mobile device model, which is causing the problem, and the version of Android installed on it. Thanks!

YuriPeshekhonov's avatar
YuriPeshekhonov
SmartBear Alumni (Retired)
9 years ago

Hi,

 

UPDATE: oops, the initial suggestion about preparing the app did not make much sense when the connections gets broken, sorry about that, deleted.

 

 

Apparently, this situation requires additional analysis by our technical experts. Please create a support case. Specify the mobile device model, which is causing the problem, and the version of Android installed on it. Thanks!

  • vikram_u_k's avatar
    vikram_u_k
    Contributor
    8 years ago

    Hi Support,

       All unneccessary Modules were removed. The issue can be considered closed.