"Unable to connect to remote device with requested capabilities".

Question

Hi TeamI was trying to execute tests in remote devices present in bitbar cloud&nbsp; from testcomplete and I get the error that " The device is unavailable'. however I can see that all the devices that throw the unavailable error are fully available in bitbar cloud and I'am able to do the testing directly from bitbar cloud.But when I try to connect the device to testcomplete, it throws error as below:Can someone assist on this issue ?

emilymurray · Answer

Hey ancy. Ensure stable network connection, verify TestComplete settings, update software if needed, review device availability, and contact Bitbar Cloud support for further assistance if issues persist.

ancybaby · Answer

Thanks !. Updating the testcomplete version fixed the issue&nbsp;

emilymurray · Answer

I'm glad If it helps you.good luck :3

Forum Discussion

"Unable to connect to remote device with requested capabilities".

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"TestComplete Unable to connect to the remote device with the requested capabilities.

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