Important Firefox DejaClick Announcement
Dear AlertSite Customer Mozilla is making significant changes to Firefox’s extension architecture with version 57. This version is slated for a November 14 th release. The AlertSite DejaClick plugin will not work on Firefox version 57 and above. To continue using DejaClick on your computer it will be necessary to have a version of Firefox running v56 or lower. Depending on your normal use of Firefox, there are several ways to accommodate this change. 1. Turn off Automatic Updates on your current Firefox browser to keep it at v56. This can be done from the Firefox Preferences panel. 

In v56, Firefox Updates is in the General tab. In previous versions, Firefox Update configuration appears in the Advanced tab.

 

 2. Download and install an earlier of version of Firefox and install alongside your auto-updating version of Firefox. If this is your preferred approach, we recommend installing Firefox v52. This version will be installed to our monitoring network in Q4 2017 allowing you to record your web transactions with the same Firefox version used for monitor playback. Here are some key links:

 Windows 64-bit: https://ftp.mozilla.org/pub/firefox/releases/52.4.1esr/win64/en-US/ Windows 32-bit: https://ftp.mozilla.org/pub/firefox/releases/52.4.1esr/win32/en-US/ Mac: https://ftp.mozilla.org/pub/firefox/releases/52.4.1esr/mac/en-US/ 

 General Information: http://kb.mozillazine.org/Go_back_to_an_old_version_of_Firefox For those looking for Linux or other Windows language options, the full v52 download page can be found here: https://ftp.mozilla.org/pub/firefox/releases/52.4.1esr/ IMPORTANT NOTES: You must disable auto-update immediately once v52 is installed as shown above. Auto updates can happen very quickly. To prevent immediate updates from occurring, we recommend disconnecting your computer from the internet prior to launching version 52 for the first time. In v52, Firefox Updates is in the Advanced tab in Preferences. It is best to close any open instances of Firefox before installing v52. V52 should also be installed to a different location to the existing version. A third option is to use DejaClick for Chrome. The Chrome version of DejaClick works with current versions of the Chrome browser. More information can be found here: https://support.smartbear.com/alertsite/docs/monitors/web/transaction/dejaclick-reference/chrome/index.html If you have any questions, please feel free to ask via comments or reach out to me or your customer success manager. Thanks! Denis Goodwin AlertSite Product Owner3.4KViews2likes2CommentsAlertSite Maintenance Notice
Greetings, We will be performing necessary maintenance to the AlertSite platform tomorrow, May 21, 2016, between 11 amand 12 pmEST. During this time frame, you may experience sporadic slowness and/or downtime of the AlertSite console. Please note that your monitoring and alerting will not be affected by this work. Thanks Denis4.6KViews1like5CommentsSubscribing to AlertSite Posts
Greetings! I wanted to let you know that you can subscribe to specificAlertSite message types and get notified via email when a new message of that type is posted. We've created the following labels: AlertSite News - Any broad news about AlertSite. AlertSite Maintenance Notice - Advance heads up messages about upcoming platform changes and maintenance. AlertSite Issue Notice - We my use this forum to post about platform issues. AlertSite Release Notes - AlertStie release notes will be posted here, in additon to any in-console notes. You can subcribe to any or all of these and you'll be notified when there are new posts. This message has been tagged with all 4 labels, so you can set up your preferences by clicking, and subscribing, to any of the label/s. We hope this subscription feature will help keep folks better informed about the AlertSite platform. Please let us know what you think! Thanks Denis2KViews1like0Comments