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Exception received when attempting to upload files
I am attempting to upload files to an open Collaborator review using the online interface. Here's the relevant environment information: Collaborator v9.5.9501 IE Version 11.0.9600.18499 Popup blocker turned off Within the review, I select Upload -> Files. Normally, the "Upload Files" dialog will popup and I can select the target files. However, in my case, nothing happens. No dialog appears and the "Upload" button becomes disabled. I have to refresh the page in order to try again. Turning on the "F12 Developer Tools", I see the following error in the console. SCRIPT5022: com.google.gwt.event.shared.UmbrellaException: Exception caught: (TypeError) : Object doesn't support this action File: com.smartbear.ccollab.CcollabWebclient-0.js, Line: 614, Column: 277 I was able to successfully complete the same action with Chrome Version 55.0.2883.75 m. So, the problem appears to be specific to IE. Does anyone know what may be causing this? Any ideas on how to fix it?1.5KViews0likes1CommentRe: [Collaborator][Cache] How do I remove old files from the server cache for Collaborator 9.5.9501?
I wrote the attached Perl script that archives the cache files for the input review number. It's smart enough to not remove files used by later reviews and will create a TGZ with all the files associated with the review. If you want to execute against a range of review, replace the (@ARGV) of the foreach loop with (1..n) to archive reviews 1 through n.4.3KViews0likes0CommentsRe: [Collaborator][Cache] How do I remove old files from the server cache for Collaborator 9.5.9501?
The SQL statement was just to identify the files associated with a given review. I have no intention of making changes to the database. I just want someone to confirm if my statement does indeed identify the correct files. Once confirmed, I plan to create a script that queries the database and then moves the files from the cache directory to an archive directory within the file system. I already saw the article you link to. It describes a brute force archive method. There is no way to know which review will be archived and which will not be archive. Worse yet, it is very likely the methodwill end up archiving some, but not all the files for a review if its time frame overlaps the randomly chosen timestamp. This method also requires a lot of manual traversing of the cache directory structure in order to identify the files that can be archived. Finally, there is the statement "If you are doing document reviews, we don't recommend you archive any of the files in the content cache."4.5KViews0likes1CommentRe: [Collaborator][Cache] How do I remove old files from the server cache for Collaborator 9.5.9501?
Can someone confirm if the following SQL will identify the files associated with a given review? SELECT a.review_id, b.version_id, b.version_filepath, b.version_contentmd5 FROM review_version_list a, version b WHERE a.version_id = b.version_id AND a.review_id = <REVIEW#>;4.6KViews0likes3Comments[Collaborator][Cache] How do I remove old files from the server cache for Collaborator 9.5.9501?
Our server cache is getting large and I'd like to archive the old reviews and remove their files from the server. Archiving the old reviews is simple (Select the review and press "SAVE TO ZIP"). My problem is deleting the associated files from the server cache directory (<INSTALL_DIR>\tomcat\collaborator-content-cache). I could only find one relevant message board topic (https://community.smartbear.com/t5/Collaborator/CodeReviewer-Archive-Reduce-content-cache-which-inflates-which/m-p/92774/highlight/true#M1076). The response was to manually review andremove old files/directories. Of course, because the file names are hashes, you have no idea what file associates with which review. So, this is really a brute force option that will have a lot of unintended consequences. Does anyone have a better way to remove old server cache files? It would be especially nice if you can target files associated with a specific review.Solved4.7KViews0likes4CommentsRe: Does Collaborator 9 support StarTeam?
I received an answer directly from SmartBear Support. It's the Collaborator Client that discontinued support for StarTeam. The server can be upgraded without issue. Support recommended 8.4 as the best client to maintain support for StarTeam. This client version is compatible with server version 9.x.1.9KViews2likes0CommentsDoes Collaborator 9 support StarTeam?
The version history for Collaborator 8.5.8502 states that Borland StarTeam support has been discontinued. However, the version history for Collaborator 9.5.9500 states StarTeam support with older clients was fixed. So, does Collaborator 9 support StarTeam or not?Solved1.9KViews0likes1Comment