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Licensing Question for Zephyr for JIRA cloud

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Contributor

Licensing Question for Zephyr for JIRA cloud

Hi 

Our org is trying to procure Zephyr for JIRA (Cloud) Version. 

and we are looking to licensing. 

Our Testing team is (<5) people. 

So do we need to buy License for 10 Users which is the basic plan or do we need to purchase Zephyr for JIRA for all the JIRA Users?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: Licensing Question for Zephyr for JIRA cloud

Hi testbuilder,

This is a reply I've got. I suggest that you contact Sales directly if you have any additional questions. I'm sure they will be happy to help. You can send them an email or call:

sales@getzephyr.com

844-GET-ZEPH

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

4 REPLIES 4
Community Manager

Re: Licensing Question for Zephyr for JIRA cloud

Hi @testbuilder,

 

I've consulted with our Sales team and here is their reply:

You need to buy the ZFJ license equal to their Jira license tier. If their Jira license is for 10 users they have to buy ZFJ license for 10 users. In this case they have to buy license for all users despite the users using it. Refer Marketplace app licensing FAQ https://www.atlassian.com/licensing/marketplace#licensing-purchasing

I hope it helps.

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
Contributor

Re: Licensing Question for Zephyr for JIRA cloud

@TanyaGorbunova  Thanks for the answer Tanya. Just making sure you reached out to sales after i posted this question?

Sorry to ask you this. But, I just want to make sure this hasn't changed anytime from past and this is for Zephyr for Jira on Cloud not on Server/Datacenter. Not really sure if the rules change based on where the Jira Instance is

Community Manager

Re: Licensing Question for Zephyr for JIRA cloud

Hi testbuilder,

This is a reply I've got. I suggest that you contact Sales directly if you have any additional questions. I'm sure they will be happy to help. You can send them an email or call:

sales@getzephyr.com

844-GET-ZEPH

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

Contributor

Re: Licensing Question for Zephyr for JIRA cloud

Thank You very much @TanyaGorbunova 

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