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Slow Response Time

JG7
Occasional Visitor

Slow Response Time

We have had extremely slow response time ever since the update on 11/18/2021. We've tried clearing the browser cache, clearing the zephyr cache, using different browsers, and logging out/back in. Nothing seems to be working. We are currently doing some testing and this is really slowing us down. When executing a test and updating the execution on a step, it can take up to a minute for the update to load. Any ideas? Is anyone else having this issue?

1 REPLY 1
vinniew
Staff

Re: Slow Response Time

Hi @JG7 

 

Sorry to hear you are having issues post updating. 

 

Its difficult to determine the cause but I havnt had any issues on my own instance. 


I would recommend opening a support case. 

 

https://support.smartbear.com/zephyr-squad/message/

 

Here our team can analyze the issue further and see if there is an issue that can be fixed

 

KR

 

Vincent 

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