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liuhw19's avatar
liuhw19
Occasional Contributor
3 years ago

What will happen when Zephyr license expired?

Hi, I'm using Jira server/data center 8.5.2 and Zephyr 5.5.3.55308577. I want to ask if we can still use is after expiration? License details:

10000-user commercial license, Standard, expires 10/Jan/22. What will happen when the license expires? Thank you.

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  • vinniew's avatar
    vinniew
    Staff
    3 years ago

    Hi liuhw19 

     

    Hope you are well. 

     

    Zephyr Enterprise is a subscription based service. 

     

    The service will not be accessible after it expires. 

     

    Obviously the data can be exported and migrated in advance of this happening. 

     

    Kind Regards

     

    Vincent 

    • liuhw19's avatar
      liuhw19
      Occasional Contributor
      3 years ago

      But we have 10000-user commercial license, Standard, here. Does it mean that after expiration, we could use this plugin but we couldn't get maintenance and free updates?

      • vinniew's avatar
        vinniew
        Staff
        3 years ago

        Hi liuhw19 

         

        What you are describing is a perpetual based model. 

         

        Zephyr Enterprise is a subscription based model, not perpetual. 

         

        Therefore you would not have the ability to use the software after expiration. 

         

        Hope that clarifies everything

         

        KR

         

        Vinnie