Ask a Question

tested window (or control) has been deleted

SOLVED
Tazbir
New Contributor

tested window (or control) has been deleted

Hi,

I'm new to test complete. I have built my first script using cucumber BDD. I'm testing Salesforce Application. Whenever I run my feature file I get "tested window (or control) has been deleted" error message and my test stops at execution. This only happens when I lunch my chrome browser from the extended monitor. I don't get the message when I run the script by launching the chrome browser from the laptop. Anyone knows what is the root cause of this issue and how to resolve it? I have tried putting Aliases.browser.RefreshMappingInfo(); into my hooks file @BeforeFeature function but still having the issue.

1 ACCEPTED SOLUTION

Accepted Solutions
Marsha_R
Community Hero

Re: tested window (or control) has been deleted

If the object has been recreated, then to avoid the error, get the new object before the method call.

 

Try doing a Get on the page before looking for the elements.

Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame

View solution in original post

4 REPLIES 4
Marsha_R
Community Hero

Re: tested window (or control) has been deleted

See if this helps

https://support.smartbear.com/testcomplete/docs/testing-with/running/handling-errors/window-has-been...

Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
Tazbir
New Contributor

Re: tested window (or control) has been deleted

The detail tab has this message:

 

The window with the handle 0x00000000 does not exist.

This error occurred when the tested window (or control) or its parent object was deleted or recreated right before the method call. For example, you stored a window reference to a variable and then called a method through this variable.
If the object has been recreated, then to avoid the error, get the new object before the method call.

Tested object:
Aliases.browser.pageLogin.textbox
(Sys.Browser("chrome").Page("url_name").FindElement("//input[@id=(//label[.='Username']/@for)]"))
 
I'm not sure how to resolve the issue.
Marsha_R
Community Hero

Re: tested window (or control) has been deleted

If the object has been recreated, then to avoid the error, get the new object before the method call.

 

Try doing a Get on the page before looking for the elements.

Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame

View solution in original post

sonya_m
Community Manager

Re: tested window (or control) has been deleted

Thank you Marsha!

 

Hi @Tazbir ! Did the reply help?


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
cancel
Showing results for 
Search instead for 
Did you mean: