Why plan do action in the child screen but the parent screen showed and automation can't go on work

Question

Look at the screenshot i make here, when in pic 'A' click 'high light' in TC, then in pic 'B', the child screen will be overlap by the parent, then pic 'C' ,TC give the warning message.

Anyone meet the same situation like this? how do you deal with this in the last? Is this a TC bug? Our application work when manually do. Thanks!

marsha_r · Answer

Before you get to part A, have your test 1) click the header of B to bring it to the front or 2) drag the child window away.&nbsp; If those don't work it's possible that your application has the child window set to be always on top. You might need to finish with B before you open the child window.

leyna · Answer

hi Marsha_R,&nbsp;Thank you for your comments. Yes , I have tried to click on the child page to make it on the top, this can work.But the parent page go to the top again when I try to fill the data though the child page pop up to the front, so maybe issues in the product? But you know it works when manually ......&nbsp;Regards, Leyna

marsha_r · Answer

Does it work in TestComplete if you use debug mode and step through the test one line at a time instead of just letting it run?&nbsp; Sometimes TestComplete runs faster than the app can load and then things get crossed up.&nbsp; If that's the case, you can try using the Wait methods:
https://support.smartbear.com/testcomplete/docs/app-objects/common-tasks/waiting-process-or-window-activation.html

leyna · Answer

hi&nbsp;&nbsp;Marsha_R,Thank you for your comments, I do have the debug mode and also try with the delay method for the case but still does not work, and also separate the steps and still not work neither.Leyna.

marsha_r · Answer

I suggest you contact Support directly with this question.&nbsp; Here's the link:
https://support.smartbear.com/testcomplete/message

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Why plan do action in the child screen but the parent screen showed and automation can't go on work

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