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VDIs not able to find floating license but Desktop are ok

abrar22
Frequent Contributor

VDIs not able to find floating license but Desktop are ok

HI All, 

 

We have issue with Floating license that in our organization VDI machine as not able to open the testcomplete because they are not able to find the floating license but desktops are ok. 

License server is hosted on VDI machine which has both 14 and 15 version of testcomplete installed.

1947 port is open on Server machine

 

Thanks

4 REPLIES 4
rraghvani
Valued Contributor

If the port is being blocked, then check your firewall settings. Also, your screenshots are too small to read

abrar22
Frequent Contributor

Firewall settings of Server where its hosted or the clients which are trying to access it. Sending the screenshots again

VDI: 

 

abrar22_0-1674668024832.png

Desktop

 

abrar22_1-1674668066812.png

 

 

Marsha_R
Community Hero

Here are some troubleshooting steps that may help:

 

https://support.smartbear.com/testcomplete/docs/licensing/key-based/how-to/general/using-testcomplet...


Marsha_R
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