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Unable to install TestComplete Trial Version

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prakashsun
Occasional Contributor

Unable to install TestComplete Trial Version

Hi,

 I am using testComplete for the first time to do the POC for one of our client

I have downloaded the trial version of Test Complete Mobile Automation tool 

 

 

But getting the error when i try to install. Just after opening the downloaded executable file getting the  error "1152 Error Extracting Test Complete.msi to the temporary location"

 Attached the Error Screenshot.

 

Please help me with this ASAP.

 

12 REPLIES 12

Hi,

 

Opening Support Case (via http://support.smartbear.com/message/?prod=TestComplete) might be a good idea as Support guys may be able to provide you with the installer from some other resource.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
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prakashsun
Occasional Contributor

Thanks for help.

 

I think the firewalls and antivirus of our office server/machine is causing the issue.

When we try to download TestComplete from my personal laptop in my home WIFI it is getting downloaded without any issue.

 

Thanks a lot 🙂

Great! Thank you for the update.

Hope that you will succeed with the POC and your demo to the client.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
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