Unable to get access on Infragistics.Win.UltraMessageBox.MessageBoxDialog buttons.

I'm facing a problem to recognize the buttons of Infragistics.Win.UltraMessageBox.MessageBoxDialog. I have attached the image of message box and its ClrFullClassName.

How may I Click on OK button or any other button options of similar dialog.

Infragistics.Win.UltraMessageBox

TanyaYatskovska
5 years ago
Hi mugheessiddiqui,

I don't see the UltraMessageBox control in the list of the supported Infragistics controls:

https://support.smartbear.com/testcomplete/docs/general-info/supported-technologies/controls/infragistics.html

You can try using the Object Mapping options to make TestComplete treat this control as a supported one. This option is described in the Recognizing Custom Controls section of the above topic.

11 Replies

Marsha_R
Champion Level 3
5 years ago
You can check the setup options mentioned in this article and make sure they've been implemented:

https://support.smartbear.com/testcomplete/docs/general-info/supported-technologies/controls/infragistics.html

You can also try recording a test and clicking on that button and see what object information TestComplete gives you at that time.
- mugheessiddiqui
  Contributor
  5 years ago
  Sorry It does not help.
  - Marsha_R
    Champion Level 3
    5 years ago
    What does not help? You have to be specific in your descriptions for us to tell what's going on.
tristaanogre
Esteemed Contributor
5 years ago
Is your problem specifically with identifying the object? Or is it more about making sure you click the OK button or the Yes button, etc, where the buttons may have different labels?

If the latter, that is a matter of making sure that you identify the object more precisely. If there is more than one object on the form with the same ClrFullClassName, you need to add another property to your identification to distinguish one from the other. Caption or Label or something like that might be what you need to use. Edit the NameMapping of the object and add an additional property.
- sonya_m
  SmartBear Alumni (Retired)
  5 years ago
  Hi mugheessiddiqui , please elaborate on your issue for the Commmunity to be able to help you better. Thank you.
- mugheessiddiqui
  Contributor
  5 years ago
  I'm using TestComplete 12.6 version
  
  My problem is Test Complete does not recognizing the button of Infragistics.Win.UltraMessageBox.MessageBoxDialog. It also does not provide method to click on specific button. I have attached two more images of Infragistics.Win.UltraMessageBox where you can see its properties and Methods.
  
  I have using MessageBoxControl.Keys("[Enter]") to get rid of the message box which is the workarround but not the proper solution.
  - Marsha_R
    Champion Level 3
    5 years ago
    1) "Enter" is certainly a proper solution. Many people who don't use a mouse will use enter for clicking a button, it's perfectly good. Spacebar works as well.
    
    2) I asked you to try recording a test where you click on the button. Please show us the code that is produced from that recording. It may give us more details about your issue.