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TestComplete unable to click buttons/links in Edge browser

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Dewayne_Pinion
Contributor

TestComplete unable to click buttons/links in Edge browser

Greetings,

I am currently evaluating TestComplete, and have used some script to iterate through all my browsers for a couple of tests I wrote. Chrome, FF, IE all work fine, but when it comes to Edge, it clicks the page, but it appears to click just above all of the controls. My version is 11.31.2420.7. I have done the following:

 

  • Made sure zoom is 100%
  • Made sure the Test app store checkbox is checked
  • Installation folder was correct
Everything seems to be fine, but it just will not click on the correct location. Please see attached.
1 ACCEPTED SOLUTION

Accepted Solutions
AlexKaras
Community Hero

Re: TestComplete unable to click buttons/links in Edge browser

Hi,

 

I had the pretty similar problem and it appeared that it was caused by the fact that the Favorites bar was displayed in Edge. While this was qualified as a problem in TestComplete with the plan to correct it in the nearest future, the suggested workaround (just turn off Favorites bar in Edge) works perfectly for me.

Just in case, quote from Support's reply:

"The reason for the issue is the Favorites bar displayed at the top of the page. The problem will go away if you disable it: go to More | Settings, click View favorites settings and disable the Show the favorites bar option."

 

Hope, the above will be applicable to your case as well.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================

View solution in original post

3 REPLIES 3
AlexKaras
Community Hero

Re: TestComplete unable to click buttons/links in Edge browser

Hi,

 

I had the pretty similar problem and it appeared that it was caused by the fact that the Favorites bar was displayed in Edge. While this was qualified as a problem in TestComplete with the plan to correct it in the nearest future, the suggested workaround (just turn off Favorites bar in Edge) works perfectly for me.

Just in case, quote from Support's reply:

"The reason for the issue is the Favorites bar displayed at the top of the page. The problem will go away if you disable it: go to More | Settings, click View favorites settings and disable the Show the favorites bar option."

 

Hope, the above will be applicable to your case as well.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================

View solution in original post

Dewayne_Pinion
Contributor

Re: TestComplete unable to click buttons/links in Edge browser

Thanks Alex!

 

That was the problem in my case as well. Edge works well with the favorites bar disabled.

AlexKaras
Community Hero

Re: TestComplete unable to click buttons/links in Edge browser

Great to hear that this helped you as well! Thank you for the update 🙂

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
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