TestComplete trial license
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06-02-2019
11:27 PM
06-02-2019
11:27 PM
TestComplete trial license
Hi,
1 week into the 30 days Trial license I am not able to use TestComplete anymore. Went into trouble upon launching Testcomplete. Can anyone tell me what's wrong?
Many Thanks,
Dixie
Error message:
"Input/Output error occurred in secure storage area of HASP SL key or a USB error occurred when communicating with a HASP HL key.
Error code: hasp_update, 43"
Screen shot is attached.
Solved! Go to Solution.
1 REPLY 1
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06-03-2019
12:23 AM
06-03-2019
12:23 AM
Hi @dixie,
Do you have the TestComplete installed on a VM? License binds to hardware and any changes may lead to the license issues. I recommend that you contact the Support Team to resolve this license issue. You can reach out to them here:
https://support.smartbear.com/message/?prod=TestComplete
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Tanya Yatskovskaya
SmartBear Community and Education Manager
Tanya Yatskovskaya
SmartBear Community and Education Manager
