TestComplete thinks im running on a virtual machine

[bewen]

Hi, im trying to load up TestComplete on my system, I have a fixed license to be able to use TestComplete. Everything was working fine yesterday, but today TestComplete is saying I am running the application on a virtual or cloud machine even though its on my actual system so im required to use a floating license. Has anyone else come across this issue and know how to fix it? I have also tried restarting my system but it still appears when TestComplete is loaded.  

Hyper-V Also is disabled

[carlpaquet]

Hey!

Got same issue!

You need to TURN OFF Hyper-V!!

C.

[Marsha_R]

Here is the Licensing Troubleshooter. If you can't solve the issue here, it will help you contact Support directly.

https://troubleshooter-support.smartbear.com/?prod=Licensing