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hiepwork08's avatar
hiepwork08
Contributor
4 years ago
Solved

TestComplete not recognising Remote Desktop window objects

Hi,

 

I am trying to create a keywork test where from a PC, I start up the Remote Desktop application and remote into that machine. However, upon replaying the recorded test, TestComplete is indicating it cannot find the remote desktop object.

This object name TestComplete has recorded is IHWindowClass. TestComplete cannot recognise this object and hence cannot replay any actions associated with this object.

 

Is this a limitation of TestComplete. I understand there is a section devoted on running tests using RemoteDesktop. Do the tests need to be manually activated in the remote desktop window, and cannot be automated?

  • AlexKaras's avatar
    AlexKaras
    4 years ago

    Hi,

     

    > Does this mean test complete cannot reply click actions on buttons which appear inside the remote desktop window?

    Not exactly. Everything within RDP window is just one big image. Not a set of objects but just a plain image. Thus it is not possible to search, for example, for a button by its properties. But you may prepare a set of required images (for this or that button etc.) and do a region search (i.e. search for an image within another image - see documentation for more details). Once a region is found, TestComplete will be able to click on it. RDP will route the click to the proper object of the application running remotely.

    Note that this is very unstable approach, because images might be displayed differently for different OS, resolution, color scheme, etc. So, unless you need to do this just for one RDP window on one machine, the chances are high that you will need to prepare a set of separate images for every OS/resolution you need to work with.

     

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  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    4 years ago

    Hi,

     

    TestComplete must be installed on the same system where tests are created, recorded and/or executed.

    Remote Desctop application does not provide any information about applications running remotely but only a picture (screenshot).

     

  • hiepwork08's avatar
    hiepwork08
    Contributor
    4 years ago

    Does this mean test complete cannot reply click actions on buttons which appear inside the remote desktop window? This is what I am observing?

     

    I recorded a simple test where I used remote desktop to log into another machine.

    This test fails to reply for steps which clicks on a button presented within the remote desktop window.

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      4 years ago

      Hi,

       

      > Does this mean test complete cannot reply click actions on buttons which appear inside the remote desktop window?

      Not exactly. Everything within RDP window is just one big image. Not a set of objects but just a plain image. Thus it is not possible to search, for example, for a button by its properties. But you may prepare a set of required images (for this or that button etc.) and do a region search (i.e. search for an image within another image - see documentation for more details). Once a region is found, TestComplete will be able to click on it. RDP will route the click to the proper object of the application running remotely.

      Note that this is very unstable approach, because images might be displayed differently for different OS, resolution, color scheme, etc. So, unless you need to do this just for one RDP window on one machine, the chances are high that you will need to prepare a set of separate images for every OS/resolution you need to work with.