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tjohn
Occasional Contributor
4 years ago
Solved

TestComplete failing to access object on page

I was issued a new LapTop with TestComplete installed in it. When executing the test cases, TestComplete is able to launch the browser and navigate to the website (application under test), but failing to access the objects within the page. It is able to see the whole page.

This is seen during playback of existing test cases as well as when creating new test cases. This is faced when using Chrome and IE browsers.

The error message in the log file states " The tested window (or control) has been deleted".

Following trouble shooting activities were performed, but am still facing the issue. So kindly help:
1. Ensured 'Web' Extension is enabled.
2. Ensured 'Record user actions over tested applications only' is unchecked.
3. Verified that TestComplete.exe is running in ObjectBrowser.
4. Ensured that the ThirdPartyBlockingEnabled policy is disabled for chrome.
5. Imported TestComplete working settings from the old computer. 

Any suggestions to trouble shoot this much appreciated.