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jfayefrankPM's avatar
jfayefrankPM
Occasional Contributor
3 years ago
Solved

TestComplete Trial Chrome not recording

I am part of a team evaluating TestComplete for my company.   For some reason when I record a test nothing is getting into the keyword test.   It open chrome but that is it.    No recording of the ap...
Chrome
Recording
  • jfayefrankPM's avatar
    jfayefrankPM
    3 years ago

    SmartBear Support got me all straightened out.   Turns out the URLs in the Name Mapping folder had to be modified to use wildcards as there is dynamic value in the URLs.   I was able to create some tests that work great.    Not sure if we will go with this package but at least now I can give it a good evaluation.  Thanks everyone.

Marsha_R's avatar
Marsha_R
Champion Level 3

The trial version is only limited by date.  I've never seen any features blocked.

 

What version of Chrome are you using?

jfayefrankPM's avatar
jfayefrankPM
Occasional Contributor
3 years ago
Version 94.0.4606.81 (Official Build) (64-bit)

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  • Marsha_R's avatar
    Marsha_R
    Champion Level 3
    3 years ago

    I would try reinstalling it.  

    • jfayefrankPM's avatar
      jfayefrankPM
      Occasional Contributor
      3 years ago

      Did that too.

    • jfayefrankPM's avatar
      jfayefrankPM
      Occasional Contributor
      3 years ago

      I am going to try a reinstall this time before the install I will also remove the chrome extension and have it re-installed.   There is a prompt to install something (I forget what exactly).   I am going to say "no" this time and see what happens.   Fingers and toes crossed.

      • jfayefrankPM's avatar
        jfayefrankPM
        Occasional Contributor
        3 years ago

        I have not gotten anyone to give me admin access to re-install.   A co-worker just downloaded and got it installed and is having the same issue.   The browser is opened when I start the recording but it never directs to the URL it is supposed to.   Just stays on the blank page.   😞

    • jfayefrankPM's avatar
      jfayefrankPM
      Occasional Contributor
      3 years ago
      So I worked with SmartBear and our Solution Center and it turns out our antivirus software needed some kind of correction. But now my recorded test will not run. Has anyone run with dual monitors but only testing on one of them?? Do I need to temporarily disable the other monitor while running TestComplete??

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      • mattb's avatar
        mattb
        Staff
        3 years ago

        No number of monitors shouldn't matter. I would recommend setting the DPI for all monitors to 100 percent and trying again.

        I use 3 monitors in the office, and 2 at home.