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Test complete Video Recorder is not recording all screens of the test

gowthamiab
New Contributor

Test complete Video Recorder is not recording all screens of the test

I've installed VLC player 64 bit and integrated it with test complete 14.8 (64 bit) and when I run the tests
screen recordings are getting stored in logs but the recording is Incomplete.

If the run time of my test case is 2 minutes for that test recording video duration like 1 minute.

Video is not capturing end to end test flow rather missing some actions. Please provide us some solution on it.

4 REPLIES 4
Marsha_R
Community Hero

Re: Test complete Video Recorder is not recording all screens of the test

I suggest contacting Support directly with your question.  Here's the link:

https://support.smartbear.com/testcomplete/message

Marsha_R
[Community Hero]
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gowthamiab
New Contributor

Re: Test complete Video Recorder is not recording all screens of the test

Thank you.

 

But I've already raised the smartbear issue and they said they do give support for recording extension and they suggested me post here in community.

Marsha_R
Community Hero

Re: Test complete Video Recorder is not recording all screens of the test

@sonya_m could you check on this?

Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
sonya_m
Community Manager

Re: Test complete Video Recorder is not recording all screens of the test

Thank you Marsha for mentioning me in the thread.

@gowthamiab this plugin was created by one of the community members, and it's not supported officially indeed.

My advice is - please refer to the plugin's documentation to make sure everything is set up right - https://github.com/SmartBear/testcomplete-videorecorder-extension/blob/main/README.md

 


Sonya Mihaljova
Community and Education Specialist

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