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Test Complete not detecting internet

griffs90
New Contributor

Test Complete not detecting internet

Test Complete not detecting internet

griffs90_0-1659628578149.png

 

4 REPLIES 4
rraghvani
Valued Contributor

What exactly are you trying to do? Launch TestComplete? Is it not able to connect to the license server? Are you trying to connect to CucumberStudio?

 

If you can provide more information, that would be helpful.

Marsha_R
Community Hero

I would try rebooting and checking that you can browse after that, then try TestComplete again.


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
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as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
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rhu
Occasional Contributor

I have the same problem:
after TestComplete is started the message appears.
I am using teh new licence model with the Smartbear licence Manager.
Although the message appears, i can still work and i am connected to the internet and also the smartbera licence manager (https://manage.smartbear.com/) can be reacht and tells me that the licence is connected to me.
So it seems that everything is working, but nevertheless the message is strange!

Marsha_R
Community Hero

Then I suggest you both report this to Support. Here's the link:
https://support.smartbear.com/testcomplete/message/

Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
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