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m_essaid's avatar
m_essaid
Valued Contributor
8 years ago

TC 12 freezes while working on Stores\Files

Hi,

Does someone encountered issues while working with Files ?

I converted my Project Suite, but now the whole stuf is unpracticable.

Help please !

 

Mehdi

8 Replies

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  • Marsha_R's avatar
    Marsha_R
    Champion Level 3
    8 years ago

    A little more detail would be helpful.  What exactly are you doing and what exactly happens that is different from before?

    • m_essaid's avatar
      m_essaid
      Valued Contributor
      8 years ago

      Hi,

       

      What am I doing : opening Files, or adding a File,

       

      What happens : it freezes and I need to terminate the application

      • tristaanogre's avatar
        tristaanogre
        Esteemed Contributor
        8 years ago

        What kind of file? Where is it stored? Is it on a shared drive? Does the user under which you're running TestComplete have full access (read/write/execute) to that drive folder? Is the file a small file/large file? 

        Lot's of details that can help someone reproduce your problem and help you diagnose.  Please provide more detail. If it is simply adding a basic TXT file to stores, that's something else entirely and may require a message to the SmartBear technical support staff. However, if it's more complicated, we need more details.