Smart Community New Message posting fields were not showing up

[jaschong]

Hi, I am posting this question on behalf of my colleague.

He was unable to post a new message from here (SmartBear Community) due to the fields (subject, select location & body) were not shown after clicking the post new message button link. Please refer attachment.

He has tried with IE11, Edge as well as Chrome but none of them worked.

Kindly advise.

[Marsha_R]

You need to contact Support directly about this issue.  Here's the link:

https://support.smartbear.com/message/?prod=TestComplete

[TanyaYatskovska · Accepted solution]

Hi @jaschong,

You need to verify the email address you used for the registration in the Community. You should get a confirmation email - please click the verification link.

I hope to see your participation in the community soon.

If you still have some issues, please send me a private message.